Shocking Service

Good day,

I need to express my total shock as a Nedbank client for many years, regarding the outcome of a request.

See details below regarding the request.

1. I advertised my bakkie Roof Top Tent on marketplace and sold it to Mr Rolf Nel Cell 082 for an amount of R8000.00 2. Mr Nel agreed and asked for my banking details 3. I went onto my Banking App 1208 231 and you will see on the attachment my wife's account is on the proof of bank details which I was not aware off, and I clicked on her account and send the details to Mr Nel 4. After 2 days I realized the funds is not in my account and phone Mr Nel he send me the proof of payment attached, I picked up I do not know this account. 5. After investigation I realized it is my wife's account 1128 025 which is still on my profile and was part of the proof of banking details on the electronic banking. 6. Mr Nel went to Nedbank Riverdale and spoke to Emerenchia NB how confirmed that my wife needs to do an affidavit at Police Station to confirm that the transaction has nothing to do with her which is indeed so. 7. We have sent this through and apparently my wife's account and they refuse to refund 100%, will only refund 50% which is R4000.00 only

My shock is aim married ANC I don't have anything to do with her account or income. We run our income and expenses separately, this transaction was between me and Mr Nel I sold my product and give MR Nel the wrong Banking details and all funds in still in the account nothing was used can't see why only 50% refund if funds was used I would understand.

So if it was paid into another party would you also keep 50 %. The POPI ACT and National Credit Act refers to marriage COP and ANC, I understand if we were married COP which is not the case.

Your ************** on this situation is unacceptable, to try and get money from me because aim married to the person, which has got nothing to do with this sale which you can gladly confirm with Mr Nel and you have the affidavit to verify this as well from my wife.

I need your urgent investigation into this matter and if not resolved I will go and open a ***** case against Nedbank and seek assistance with the Ombuds and sociable media.

I have been with Nedbank for many years and do not deserve this ************** and Bully from a Corporate bank like Nedbank

Regards Steven Anderson ***