Shocking service and incompetence

<p>Absolutely appalled by your credit card division that put me through to three different people without my permission or an explanation. I've had to repeat my case over three times with no success or resolution. I've been on the phone for over 20 minutes receiving completely different information from all three people. I have been a client of Nedbank for over 10 years and am ashamed to be a Nedbank customer!</p> <p>I had a student credit card last year and received a notification that the card would be cancelled within 2 months (this was after I had just renewed it). They cut up my card in store. Over 6 months later I am receiving statements that I owe R39.70. I find this to be completely unacceptable and want this matter addressed.</p>