EV
Elizabeth V

1 reviews | Active since Nov 2016

24 Nov 2016, 14:37

Shocking Service

<p>I waited for more than an hour inside the bank at Nedbank Brooklyn Mall, Pretoria for someone to assist me. There were no one busy doing any of the work that they get paid to do. No one called out any of the ticket numbers, none of the ATM's were working either and the manager were not able to assist me as she was "busy with something else" so I could not make a deposit. This is abo****ely terrible and it is not the first time this has happened. This has been the final blow and I am now gladly moving to another bank. </p>

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Replies (1)
Nedbank
Nedbank's reply24 Nov 2016, 14:46
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team