Shocking poor service and attitude

I went to this branch at about 13:50 to enquire about my investment. Firstly I stood in the que for more than 10min . None of your staff interested in a person whilst the branch was not busy at all. More interests in chatting to each other on the floor. Got to the lady at the enquiries counter not even a friendly good day or hello. I felt at this point in time OK this must be the new pathetic service from Nedbank. Enquired about my investment and AG shoves a form in front of me and she signs it as a manager . She could not answer any of my concerns and her attitude is I work here don't bother me. Tried to phone the bank manager of this branch after the phone was answered after 1 minute and could not get hold of the latter. Phones your complaints department and the horrific service continued with a person pretending not hear me . I dropped the call as I had enough. I received no notification regarding my investment and I get treated like a ******** by your staff. I don't want to continue supporting your bank if this is how you treat clients in this manner. I want to withdraw all my money and I dontvwant your apologies as you have failed today to delight me