Shocking Nedbank Bayside Tableview

Absolutely shocking, poor service and just bad attitude. As a small business account holder I was just treated with absolute disdain and incompetence on both Tuesday 15th April and again today via telephone with the branch. The SMME ‘so -called’ relationship manager, is terrible. She clearly has no interest in her job and how she gets through the day is beyond me. It wasn’t just the wait ( which I do understand at this time) but just the general attitude. As a BRM what exactly is her job ? She just referred me to enquiries. Not her job ! And to top it all , with minimizing bank hours as they are , the branch manager called to kick the door 10 mins before closing at 14:50 . Whilst there were 2 clients at the door! This happened in front of me and I heard it all . It was disgraceful. And my current problem with my banking ID - is still not resolved. I cannot do business!!!! A promise to call me today has still not be returned. And this is not the first time over the past few weeks either. There is No Relationship Management! This is why I will be moving on to better pastures after lockdown. Very unhappy client . But they don’t really give a damn either way.