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joschofield J

1 reviews | Active since Jan 2017

13 Jan 2017, 10:14

Shocking lack of response from Nedbank Mall of Africa!

<p>My Dad had his card taken from him at an ATM at Nedbank at Mall of Africa on Saturday 7th January 2017, to date not even an acknowledgement from Nedbank that the incident took place! Be warned, there are no security guards on site, even though all 4 banks are in teh same location, and the ATM's are right next to a set of escalators, Mall of Africa has also been advised!</p>

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Replies (1)
Nedbank
Nedbank's reply13 Jan 2017, 11:03
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team