1 reviews | Active since May 2013
Shocking client service
<p>With out any form of communication to me, Nedbank closed my account. When trying to find out what the problem was as I wasn't able to access my account on line, the call centre said the branch had closed it but could not give me any details. They then put me through to a lead leader who again was of no help. The branch just confirmed that the account was closed and the only was to sort out the issue is to go into a branch. So now I have to be inconvenienced and go and stand in a queue at the bank to resolve their poor service. Time and time again Nedbank is a disappointment. Guess this is a sign to get my money and keep the account closed.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
