1 reviews | Active since Nov 2016

30 Nov 2017, 14:23

Shocking bad service!!!

I would like to know how Nedbank can enforce something which clients have no knowledge of. I made a cash deposit into my account at a Nedbank ATM after 5 yesterday 29 November 2017. The money reflected in my account. This morning there was nothing so I called up the call Centre to enquire and they told me because I deposited the money after 5, I would have to wait 48hrs for it to clear...now this is cash that I deposited for my accommodation as I am traveling today...and no one at Nedbank can help me clear this “pending” deposit!!! It’s hard cash Nedbank not a transfer from another ban**** Who has to pay now for my accommodation Nedbank???? It will be the last time I’m using ur services because it sucks!!!! I want my money cleared right now please and will plaster this across social media so people can see how *********** this bank really is!!!

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Replies (1)
Nedbank
Nedbank's reply30 Nov 2017, 14:29
Official

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team

Best regards,