MC
Melanie C
1 reviews | Active since Sept 2009
07 Apr 2016, 10:29
shocking attitude
I wanted to invest a huge amount in Nedbank..quite a substantial number...filled in all the forms and request Ficaed...every single question that they asked ...after 4 weeks still no account - no phone call ... no visit as requested .... took me 20 min to get the telephone number of the Head Office.... asked for the CEO Mike Brown' s office took another 20 min to explain to me that NOBODY - and also not Mike Brown's office is interested in speaking to me regarding the absolute worst service I have ever had. thank you Nedbank ... now I can tell all that is interested that Nedbank is not interested in my money.
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Replies (1)Nedbank's replyOfficial
07 Apr 2016, 12:05Hello melfa,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply07 Apr 2016, 12:05
Official
Hello melfa,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
