MC
Melanie C

1 reviews | Active since Sept 2009

07 Apr 2016, 10:29

shocking attitude

I wanted to invest a huge amount in Nedbank..quite a substantial number...filled in all the forms and request Ficaed...every single question that they asked ...after 4 weeks still no account - no phone call ... no visit as requested .... took me 20 min to get the telephone number of the Head Office.... asked for the CEO Mike Brown' s office took another 20 min to explain to me that NOBODY - and also not Mike Brown's office is interested in speaking to me regarding the absolute worst service I have ever had. thank you Nedbank ... now I can tell all that is interested that Nedbank is not interested in my money.

0
Replies (1)
Nedbank
Nedbank's reply07 Apr 2016, 12:05
Official
Hello melfa,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team