Shocking Assistance to Previous Staff Member

<p>My Dad passed away in June and as it is a difficult time all paperwork etc needs to be handled as efficiently and quickly as possible. </p> <p>My Mom is a retired employee of Nedbank and both her and my late Dad's wills are administered by Nedbank.</p> <p>Well to get the necessary assistance from the respective personnel was a total nightmare. We tried to get hold of the person we were referred to for about a week. I have family who bank with Nedbank and if they didn't intervene we would still be waiting!!!!!</p> <p>I am also a long time client of Nedbank and it is very sad that service to clients has really deteriorated. </p> <p>We are quite disgusted with the lack of compassion shown to our family during this difficult time. My father wasn't a wealthy man but he still deserves to be respected which is clearly not the case with Nedbank. </p> <p>This service really requires some attention in future. Deceased Estates for all persons are important not only those more than R250,000-00.</p>