SHOCKING

It has now been a month since I have laid a complaint with no response. Nedbank updated my account with the credit be rue that I HAVE NOT PAID THE FEBRUAURY INSTALLMENT. I have send 6 e-mails and phoned numerous times with no response from them. if that is not enough the call centre consultant then starts yelling at me SHE CANT DO ANYTHING??? I have send the proof of payment for February that was done on the last day of the month to 6 e-mail addresses. The call centre is *********** as not ONE could assist me. NOT ONE... I then got put through a supervisor and what do you know... also can not assist me. this has gone far enough. I am in the process of buying a house and is holding my application back because of Nedbank... I was also considering to move my accounts from my current bank to Nedbank, but this now happened and i will never do business with Nedbank again. not me not my family, friends and everyone I know... IT IS FUNNY THOUGH WHEN THERES A PUBLIC HOLIDAY NEAR THE END OF THE MONTH NEDBANK I VERY FAST TO PHONE ME TO TELL ME THE DEBIT IS GOING OF EARLYER, BUT WITH MY COMPLAINT WELL THATS NOT IMPORTANT TO THEM I AM ONLY A CLIENT AFTERALL..