cR
christopher R

1 reviews | Active since May 2012

08 Mar 2018, 12:17

Shocked

Something is puzzling me on to sign a pre agreement which becomes the final agreement.... Only to be declined at the end...

I wouldn't of signed the pre agreement if I knew I couldn't afford it...

Been struggling with nedbank for over a week now only to hear sorry your application is declined.

Slow service, how can you give a pre approved but decline it at the last minute.

I have no more words.

0
Replies (2)
Nedbank
Nedbank's reply08 Mar 2018, 12:29
Official

Dear Christopher ,

Your comments have been noted and has been sent to the resolution manager .

Regards

Client Experience Team

Nedbank
Nedbank's reply08 Mar 2018, 15:01
Official

Dear Christopher


We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.


Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.


Kind regards

Client Experience Team