Shame on you NEDBANK CLAIMS DEPARTMENT for sending out an *********** service provider to inspect my claim. How do you NEDBANK accept a visual inspection on a pool pump from the contractor's Technician (Pool Action) assigned by Digicall Assessing Solution

Shame on you NEDBANK CLAIMS DEPARTMENT for sending out an *********** service provider to inspect my claim. How do you NEDBANK accept a visual inspection on a pool pump from the contractor's Technician (Pool Action) assigned by Digicall Assessing Solutions (Pty) Ltd reporting that the end shield on the motor and the bearing on the end shield is worn out without removing or opening the pool pump. Nobody in his profession is that good. And also in your REJECTION LETTER to say ''due to this movement the motor is unable to turn gets lodged in the end shield. This is due to normal wear and tear of the pool back bearing'' ???. NEDBANK YOU ARE WRONG. NEDBANK, you also did me a favour by forcing me to get a second opinion. Thanks to Google and Pool Diagnostics for "Simple Pool Pump Repair Tips Anyone Can Use". I did my own testing and replaced the Starter Capacitor on top of the electrical motor box. Cost me R269.95 DIY. And the pump was running normal again. Saving on my access of a R1000. NEDBANK ????!