Sever breach of Security

Money was deducted through a Stop order from MY Bank account for a Funeral Policy on My Wife name and detail without my Permission. Absolutely no contact was made with me by NEDBANK regarding this transaction or stop order and neither myself or my Wife have not at any time approached this Insurance Company for and Cover or have given them ANY personal or Bank account detail. NEDBANK must explain how it is possible for this type of removal of funds from a NEDBANK account is done without the clients PERMISSION OR AUTHORISATION If this is the norm with NEDBANK it is a very serious case of access to and a lack of security and potential theft from any Clients Bank account and must be exposed