Settled account debited

<p>I settled my vehicle on the 29th Mar 17. Yesterday an amount of 680 was debited on my account. This morning I phoned ********** 031 to enquire abt the amount, no one could explain infact I spend over 30min let me elaborate : the first call i spoke to your rep who in turn put me to the client call, the client rep could not explain and he further transferred me bck to the collection dept i held listning to the lousy music for over 7 min, i decided to hangup and phoned the number above it was answered by a lady after giving them my particulers the lady without my explanation transfered me bck to the client who in turn could not explain but he said to hold whilst going to find explanation to the collection, a merry go round i must say. I'm so livid with Nedbank Mfc clearly unprofessional.</p> <p> </p> <p>How can a settled account be debited? Nedbank clearly ripped me off. I need the amount to be reversed bcs i dnt owe you</p>