RV
Ryan V

1 reviews | Active since Aug 2015

30 Oct 2015, 14:36

SETTING THE BAR IN CUSTOMER SERVICE EXCELLENCE

I RECENTLY HAD A DISPUTE WITH CELL C REGARDING AN ERROR ON THEIR SIDE REGARDING FUNDS BEING WRONGFULLY MISMANAGED ON THEIR BEHALF I NEEDED PROOF OF PAYMENT I HAD PAID CASH AND HAD LOST MY RECEIPT THIS GENTLEMAN WENT BEYOND THE CALL OF DUTY TO GET THIS FOR ME EVEN THOUGH I AM NOT A NEDBANK CLIENT.NOW I DEFINiTELY WILL CONSIDER CHANGING MY BANK THANK YOU USHIK NB179731

0
Replies (1)
Nedbank
Nedbank's reply30 Oct 2015, 15:21
Official
Hello Rcv,

This is really outstanding feedback. We are happy to hear that Ushik Rajaram was able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team