1 reviews | Active since Mar 2009
Set this teller machine on fire!
Oh really? So you want to charge me R 37.50 and another R5.00 for being forced to use a Standard Bank teller machine when the one you provided decided it would not work. Well, then if that is the case, I must charge you for wasting my time, and then you too must refund me a portion of my monthly fee because you are not providing a service. Why then are you allowing NCR to manufacture teller machines that don't work, or in this machines case, only work partially? Send the charges to NCR then - or better yet, rip the ****ING machine out the wall and install a brand new one in its place. This machine is constantly doing this - it will take your card, allow you to enter your pin, but the buttons next to the screen on both sides do not work, so you have to cancel the transactions with the keypad buttons that DO work, and be inconvenienced, and have your time wasted, to find another Nedbank teller machine, so that you don't get ********** with saswitch fee's. But enough is enough now. I (as well as a few other people in the queue) have had to do this on too many occasions. I'm not interested in your fee story - provide a machine that works permanently, and I will utilise it. Force me to have to drive around to another terminal as well as waste my time, and you will either refund me my fee's that you have charged, or I take my money to a bank that offers more than 1 machine at a shopping centre close to me - your choice. Take the matter up with NCR for manufacturing such ******* - go get a refund from them. Replace the damn machine with a newer up to date thing that DOES work! Imagine the financial ****ing you're making with these junk machines country wide that force people to use a different banks machine.
Dear Kevin
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you during business hours to assist with resolution.
Kind regards
Client Service Support
Dear Kevin
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you during business hours to assist with resolution.
Kind regards
Client Service Support
Dear Kevin
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Dear Kevin
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
