**** service with NEDBANK

<p>My experience with NEDBANK has not been good for the past 2 years. </p> <p>First, upgrading the account took me more than 3 months with all excuses and INEFFICIENT employees.</p> <p>Was sorted after I wrote a stinking review and the call centre called me and apologized..later she asked me if I could change my review, I SAID HELL NO</p> <p>Now this problem: I am now with what they call KE YONA BUNDLE.</p> <p>8 free transactions per month.</p> <p>I make sure that I never exceeded 8 transactions.</p> <p>But then I saw I was being charged ZAR 9 on the 28th of March. </p> <p>I went to Milnerton branch in Cape Town, the lady agreed that I did not exceed more than 8 transactions and she did not understand as to WHY I was being charged for the amount. </p> <p>She called the call centre....the call centre said that just because FEBRUARY 2017 ended on the 28, so the 1st of March still falls under FEBRUARY 29th...What the ****ing **** argument is that? </p> <p>SO I TOLD HER TO BLAME THE UNIVERSE FOR SETTING FEBRUARY 2017 ONLY 28 DAYS. </p> <p>I CERTAINLY DO NOT PAY FOR THAT MISTAKE. </p> <p>SO INEFFICIENT , UNDER KNOWLEDGE EMPLOYEES THAT NEDBANK HIRES. </p> <p>I JUST WANT YOU TO REVERSE ZAR 9 BECAUSE IT IS NOT MY FAULT THAT FEBRUARY 2017 ENDED ON THE 28TH!!</p> <p>WORKING IN A FINANCIAL INSTITUTION SHOULD NOT BE JUDGE WITH EE OR AA..COME WITH THE FINANCE DEGREE OR AT LEAST BRAIN TO MAKE THIS COUNTRY WORKING.</p> <p>I DONT CARE WHAT YOUR SKIN COLOUR IS, AS LONG AS YOU CAN DO THE JOB.</p> <p>AND SPEAK ENGLISH PROPERLY. </p>