Service went from exceptional to worst

Now I know banks get busy.<br> <br> But if you busy you compensate with more staff.<br> <br> My credit cards were delivered to the Branch more than two months ago. Everytime I get here I wait almost more than an hour to be assisted. <br> <br> It seems there are like one two people helping with account queries everytime.<br> <br> Today just t'd me off. When I walked in the que called for E036. 25 minutes later E037 was called. ***! This is pathetic. The branch was one of the best ever. <br> <br> We have things to do. We can't sit around for 2 hours thumbling fingers. <br> <br> I refuse to collect my cards now and I will go over to FNB.<br> <br> Atleast they know what service delivery means.<br> <br> This Branch just made me lose my trust in Nedbank.<br> <br> Really pathetic!