YM
Yogandran M

1 reviews | Active since Aug 2011

13 Jan 2016, 14:10

SERVICE LEVEL

Nedbank Professional banking is anything but professional<br> This is probably my third complaint about the level of service that I have received from my so called relationship banker (along with 3 requests to have him changed ) with no avail.<br> The latest list of complaints :<br> 1) When you need services only get hold of him 24/48 hours later<br> 2) level of service (regarding foreign currency) is terrible. <br> <br> So Nedbank - You start the year with a NICE THUMBS down from me.<br> <br>

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Replies (1)
Nedbank
Nedbank's reply13 Jan 2016, 14:48
Official
Hello YogandranM,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team

Best regards,