******* Service from Nedbank

Nedbank Homeloan has been incredibly difficult to deal with, particularly their debt counselling department. I have been struggling with an issue since 2023 that was supposed to be resolved then, but it is still unresolved to this day. I don’t understand why our names are flagged as high risk, especially since we have paid all our creditors. The bank is holding up the process. We would like to switch to a better bank that offers better service, but we are unable to do so because of one person who is not fulfilling their responsibilities. They have my clearance certificate, which was issued in 2023. ******* service