**** Service for the Vulnerable Client

I complained on the 29 November 2021 about the Money App. Only after I went to the Ombudsman was and today the 21 December 2021 did the matter be sorted. Because I am 71 I am considered a VULNERABLE CLIENT. so they block my app. The Complaint person was useless in her assistance and I told her to get someone who knew what they were doing. Eventually their computer department came on the line and assisted me.