JV
Johan V

1 reviews | Active since Jul 2015

08 Jul 2015, 11:34

Service Fees payable for NO service rendered!!

I paid the balance of my creditcard in full on 2015/05/25. I have not used this card since. Not only do they charge me almost R200.00 for making the payment (can you believe), they today (2015/07/08) claim that I owe a total of R 762.21!! For what? \Service fees"?? What service? I have not used my card again! And R 762.21 for about a month and a half? That is *******! I will close this account and Nedbank will never see me again!!"""

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Replies (1)
Nedbank
Nedbank's reply08 Jul 2015, 12:25
Official
Hello Johan1040,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team