KE
Khalid E

1 reviews | Active since Feb 2012

01 Oct 2015, 13:50

Service Fee's SUCK!

So i have a Nedbank Savvy account with them. Its the Savvy PLUS account... so i pay R99 per month for this account to be Open.. Every month when i check my bank statement, Im paying TOTAL of between 300 to 600 rand in service Fees ( That includes the 99 in there ), NEVER get my sms notifications ontime and some times never get them at all, So sometimes i swipe for Fuel or item today, and only 5days later i would get the sms or, the money will just be deducted and no sms received..<br> <br> Some times i get an SMS saying, Example: Debit transaction of R600 for MTN ... blah blah blah .. .Available Balance, R3600. but when i do a Damn balance check, it will ONLY SHOW R3000!!!<br> <br> HOW CAN YOU PLAN FOR A MONTH WHEN YOU BANK OFFERS YOU K*K TRACKING!!!!<br> This is F**KING PATHETIC!!!

0
Replies (1)
Nedbank
Nedbank's reply01 Oct 2015, 14:38
Official
Hello evnmopwr,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team