Service Deficiency

Its a pity there's no rating lower than this, as it is clearly what they deserve. But Nedbank is probably the worst, if not thee worst bank in the SADC region. Firstly, a while ago I had a credit card issue, where my card was lost and used for ********** practices. I realized a week later when I needed it that it was missing. By then, blocking the card was useless cause the ********** already had a field day with my card. I closed the account and promised to pay them back an amount which is even higher than my credit card limit. Now am sitting with a balance of R 2300.

Secondly, a while back I opened a student account when I was still a student. Today, after more than 5 years I get a call from a consultant a NCC telling me that I must change my account from a student to a transnational account. Why? According to them Im no longer getting an allowance but a salary. In April, I was promoted and got a salary increase. Geez Im been getting a salary since 2014 but today they decide I need to change it. Its strange to note that only when they see that I have gotten an increase do they decide for me to change my account so they can rip me off for more money. I currently have 4 Nedbank accounts. After I conclude my credit card payment, in July I am terminating my relationship with Nedbank, all my accounts will be closed and Im moving banks. Good luck to all Nedbank customers...