1 reviews | Active since May 2012
SERVICE AND ATTITUDE
i SUBMITTED A HARD COPY OF AN EMAIL TO THE FOREX TELLER IN FOX STR SAM WHO READ THE EMAIL THEN REFERRED ME TO HIS TEAM LEADER.WHO IMMEDIATELY WTHOUT READING JUMPED TO CONCLUSIONS ABOUT RECEIVING DAILY ****S LIKE THAT.I TOLD HER THAT BEFORE BRINGING THIS **** TO THE BANK I DID MY OWN HOMEWORK AND INVESTIGATION AND WANTED THE BANK TO FOLLOW THROUGH WITH THEIR FORENSICS AND LEGAL DEPT.IF INDEED IT WAS A **** THEY COULD THEN STOP IT AND PROTECT THEIR CLIENTS.I RESENTED HER ATTITUDE AND BELIEVE THAT SHE DID NOT SUBMIT ANYTHING TO THE FORENSIC DEPT.I ALSO SENT THROUGH CORRESPONDENCE TO THE CHAIRMAN OF THE FOUNDATION WHERE THE DONATION COMES FROM WHO CONFIRMED THAT IT WAS NOT A ****.I WAS GIVEN EMAIL ADDRESSES BY YOUR SWITCHBOARD AND SAM ADVISED ME THEY DO NOT EXIST ANYMORE.I RESENT THE INFORMATION TO SAM MHLONGO FOR VERIFICATION.AN ONLINE ACCOUNT IS NEEDED FROM ME VIA MY BANK AND ALL I WANT FOR MY BANK IS TO FOLLOW THROUGH AND CONFIRM THAT THIS IS EITHER A **** OR GENIUNE..i HAVE ALL THE CORRESPONDENCE THAT I HAVE DONE MY OWN INVESTIGATION AS WELL..DONATION FROM THE JULIE LEACH FOUNDATION.IT DOES EXIST.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
