service and assistance

<p>I have went through the centurion branch last week Thursday on the 3rd Nov,had to sit there from 1pm to 4.30pm just to sign my contract.The consultant had no idea what the hell she was doing lost my payslips.I had to go bank into the bank again on the Saturday to give her copies.Till now im still awaiting feedback,unless i email her or call her then only she checks my status of my account.This service is not acceptable if the consultant does not know what she is doing why is she in that position.You guys supposed to assisting us as client but clearly no assistance.</p>