Service?

I spent nearly an hour in the Silverton branch to obtain a confirmation of account holder. I was sent from pillar to post without any success. In the end I was left sitting in a cubicle on my own whilst the consultant disappeared. Eventually I just got up and walked out. One hour wasted!!!<br> <br> My second problem is that I opened a call account online on my banking profile but I have now noticed that I am not the account holder?????<br> <br> All I need from you as to tell me how to go about closing all my accounts with Nedbank. After fourty years as a client I have now just had enough. Evey little thing is a big thing with Nedbank and you can be sure you'll be waiting one hour before being attended to!