service

I have never in my entire life had such a terrible experience, problems, and service from a bank before.

My mother is trying to open an account with you being funds in from over sea.

First, the Manager at Moorreesburg wouldn't open up her account and insisted we use the app which just through up errors the whole time. Not to mention, he was listening to a video on his head set, which even I could hear.

Then finally after an having to reload the app 3 time with your call center they finally override it and opened my account only to have the account to show my mom previouse married surname and not her current one.

Then, when we had to go fetch the card, we had to go back 3 times in total and still wait 40 min because the lock boxes were not working.

Then, finally, after all this. We go through the app process to get the app loaded, and her profile is loaded and gets an error code 56. She called your call center and then was told they can't help her she has to go into the bank. This is the same bank in moorreesburg, who couldn't even open the account to begin with.

This is the worst service ever. I have 3 different accounts with other banks and have never had suck pathetic service