Sent documents 27 times received read receipts and still informed documents not recieved.

after being hounded by email to apply online for a credit card i finally did, the process was exhausting, It took 27 emails and numerous phone calls to get the documents sent even acknowledged. i was concerned with all my personal details being forwarded around how safe if my info.

this process started on the 8th of August 2017 it is now the 11 Sept 2017 and still no card even though its been approved and i have signed the PQCA, and forwarded it... wait for it 3 times. I am embarrassed to work for a sister company to Nedbank cause the SLA's are a joke and everyone seems to be ok with it in the call centers.