1 reviews | Active since Nov 2013
Sending wrong SMS to all there clients
<p>I received a msg from nedbank saying they are discontinuing the cards with no chip so contact the call center to order a new card. So what I did I did contact them to order a new card then the lady in the call center is telling me to go to the branch to order a new card so why they send wrong information to there customers. I am so mad I am going to move my account to a nother bank </p>
Dear Werner,
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Dear Werner,
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
You don't even have to waist your time to contact me to resolve this issue I am going to move my account to FNB that will give me a better service. Nedbank is just inconvenience a person at the moment. Even the lady at the call center told me they made a mistake on the msg so you want to tell me such a big company don't check msg that they send to there clients
You don't even have to waist your time to contact me to resolve this issue I am going to move my account to FNB that will give me a better service. Nedbank is just inconvenience a person at the moment. Even the lady at the call center told me they made a mistake on the msg so you want to tell me such a big company don't check msg that they send to there clients