Send-iMali is a horrible service

<p>Friday 30/06/17 I used send-imali for the first time. I accidently typed in the wrong number and only realised it after payment was confirmed. I immediately contacted Nedbank customer care and was transfered to their send-imali department. Then the consultant informed me there is nothing I can do about the transaction.</p> <p> </p> <p>This is a bank service, how is there no security measures in place to reverse such transactions? Upon gathering more informatiion I found out that there are other people also complaining about this service and Nedbank still hasn't done anything about it.</p>