Send imali is a ****,

Sent money to a friend and while we tried to retrieve the funds from an ATM, the system kinda failed on first attempt, immediately retried and it said voucher used already "Auth Code" x2

I lost money just like that, the branch immediately adviced that I should call the callcentre number which I did and they looked into the matter and promised to refund me in 24hrs time, boom it never happened, called them again to follow up and they told me they are investigating, and the investigation can take 4 days, if you think that was the worst, just after ending the call an sms came in confirming that my case has been declined, meaning they are now richer at my expense, Am in the process of packing my bags to leave Nedbank, I truly don't have have that much to be sponsoring Nedbank.