YN
Yolandi N
1 reviews | Active since Jun 2015
15 Nov 2017, 12:13
Send Imali
I absolutely in no way can see how Nedbank cannot guarantee the safety of sending money via imali. First they tell me They will refund me in 7 days then they tell me the money is gone and I wont get it back. HOW CAN YOU NOT HAVE A REFUND OPTION???? I sent a large amount of money and made a mistake with 1 did-get. This is truly the worst bank ever. Definitely moving all my accounts to another bank.
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
15 Nov 2017, 13:22We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply15 Nov 2017, 13:22
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
YN
Yolandi N's updateReviewer Update
15 Nov 2017, 14:07I will never go back to Nedbank, thank you for throwing R3000 of my money away because you fail to have security features on Imali. Wil not recommend you to anyone either.
YN
Yolandi N's update15 Nov 2017, 14:07
Reviewer Update
I will never go back to Nedbank, thank you for throwing R3000 of my money away because you fail to have security features on Imali. Wil not recommend you to anyone either.
Nedbank's replyOfficial
16 Nov 2017, 08:19Good day Yolandi
The Resolution Manager attempted calling you and emailed you, please respond to her email.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply16 Nov 2017, 08:19
Official
Good day Yolandi
The Resolution Manager attempted calling you and emailed you, please respond to her email.
Kind regards
Client Experience Team
Best regards,