1 reviews | Active since Oct 2017
send Imali
I had a very bad experience with Ned Bank call center agent for self service,
she was rude and kept telling me I made the mistake and Ned Bank can not reverse my money and I should wait 7 days and hope the person does not withdraw the money (REALLY) and as the bank they can not do anything to assist in cancelling or reversing the payment i made to an incorrect number.
Mind you I called the immediately after realizing the error which was less than 5 minutes.
Ned Bank should stay away from innovation if they can't put proper security in place to protect our banking.
Dear Simamkele
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Dear Simamkele
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,