Send E-mail

<p>I sent my sister money on the 20th with Send E-mali, unfortunately she lost her phone. I called the call center to find out if they can block the transaction or reroute it to a different number and i was told that they cannot do that, and instead i have to wait for 5 working days for the money to return into my account, HOPEFULLY, if it hasnt been withdrawn by the *****.</p> <p>Please explain to me why cant Nedbank provide a functionality to Block send Emali transactions? Why cant customer have the ability to actually check if the transaction hasgone through? And why should you impose such a security risk by only wllowing the money to return into the account after 5 working days?</p> <p>Other banks have much better security structures in place, such as a the sender providing the receiver a password to enter at the ATM. Instead with Nedbank anyone can follow the instructions in the SMS and sctually withdrwa the money!!!! I am so feed up with your sercive and as a result I might have lost R1000.</p> <p>Yes, you have a discalimer atleast make the service secure!!</p>