Selling products but cant deliver due to ****** co

So you phone me wanting my business, sell me a product and dispatch it to me. The courier co (UTI) comes to deliver and I comply with my FICA docs and a POLICE CERTIFIED ORIGINAL COPY. This ****** black driver was out to make life very difficult claiming the copy was \too dark"even though it is clearly readable with the ID and passport present to verify details. Just as you wanted me to have a cheque account to \""help\"" me in my business you have given/offerred no help"