SELL YOUR HOUSE

I have received a call this morning from Shandi Nedbank Home loan department , she is rude she doesn't know to talk to the client , 1st my bond is in arrears and I know about it and I have make arrangement to pay 5000 a month till I recover from my situation because I'm not working and I rent it out and the rent on that area are range to the amount I'm paying bond , she doesn't give me option she told me that I must sell the house because my arrears is 40k which I am aware , I have tried to tell her that I will try to pay at least instalment meantime till I have manage to pay arrears but she told me that she give me 1hr to think there is nothing she can do, I told her I had to think is not easy decision to make so quick , and to my surprise I spoke to 2 consultants last week and beginning of the week they've never told me to sell my property they agree on my arrangement, she pressurized me to sell my house is it the way it had to happen cause she make it personal and tone of her voice, I did told her she's not helping me instead she's already make decision for me that make me feel that NEDBANK it doesn't care about their clients and the treatment that I've got from her its really makes me scary. and If I had the option to access my preservation I was gonna do it long time ago to save my property but now someone to tell you what to do not even listening to me she want me to listen to her for what she's telling me to do. I know I'm in arrears is not like I'm sitting doing nothing even if I said I will pay instalment from month end and I will deal with arrears doesn't listen to me. The the other consultants that I have spoken to they've who never give me attitude that she gave me.