1 reviews | Active since Aug 2022
Seeming *****ulent charges at nedbank.
I have been a long-standing client with Ned Bank for many years.
I first noticed two unauthorized debit orders on my nedbank account for R99 from an unknown company called OTIT. I Immediately contacted Ned bank to investigate the ***** and stop the debit order. They said a manager would contact me shortly, which they never did. If I never authorized the debit order the only other place that can be authorized is internally from Nedbank. Not only did nedbank Not contact me to figure out how the ***** came about, they had the cheek to charge me Debit order reversal fees.
Then a few days later, I see a R50 administration fee, and then a few days later again another R50 administration fee. And then multiple R11 fees were charged for looking at my digital statements using the app, which of course are supposed to be no charge for looking at recent digital statements . I contacted the bank again , and they agreed the fees were in error, and they said someone would contact me but never did. I contacted the bank a third and a fourth and a fifth time, Each time requesting a manager to contact me to sort out these *****ulent fees. I was told each time that someone would contact me very shortly but nobody ever did. There Is somebody internally inside their bank seemingly *****ing money from my account, Starting with the debit orders and then writing them up as fees. I don’t believe I am the only one. Nedbank , I hope you are reading this, because I am now taking this to the Sunday terms to launch an investigation into your bank. I don’t believe I’m the only one. I gave you a chance to sort this out. You never did. This may become a class action law suit once investigations start
