1 reviews | Active since Jan 2015
Security is a big concern at this branch
Good day<br> <br> Please can anyone in senior management visit your branch to view footage of this branch from 8:30 to 9:35 on Saturday 29.08.2015 and tell me is it right for us as customers withdrawing large amount of money while customers are right at the back of me.The space at the branch is to little and really it attracting ********* were we draw money and every one can hear the conversation between me and the tellers and people don't have place to stand or sit down because of the 1 couch with a tablet that does not have an sim-card or internet.I was so surprise when the teller opened the drawer and am able to see all money inside with the high rate of crime i am very worried about the safety of the branch and customers as well of what happened if it wasn't for Pretoria police central ********* would have followed me to my home and ****** me.Please do something before is to late security in south Africa at this stage should be the first priority.
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
