Secondary Card

<p>My wife's secondary card linked ot my cheque account has still not been activated week's after it was delivered.</p> <p>The letter attached indicates it would be activated within 48 hours - 2 weeks later NOTHING.</p> <p>She contacted the call centre and they advised her that I shoudl activate it and not her.</p> <p>Please can somebody that is able to resolve this contact me urgently?</p> <p>I do not acceot this unacceptable service. Fix it as I really would like not to have to consider banking elsewhere.</p>