MW
Michael W

1 reviews | Active since Jun 2014

15 Mar 2016, 15:21

SECOND COMPLAINT IN A MONTH PERIODE

If you give a notice of withdrawal before 16h00 your investment money have to reflect the following business day in your cash account. If you trust this Nedbank rule you are disappointed on the following day. THEY MAKES THINGS NOT HAPPENING. I call it poor service and bad customer support.

0
Replies (1)
Nedbank
Nedbank's reply15 Mar 2016, 15:58
Official
Hello Germany57,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team