Scorched by the sun for Service

I stood in a Q in the sun for more than an hour. Once i called Head office to complain they moved us to the shade. How do you treat people like this? Why is your branch so poorly managed? Why are we being treated like this when you know moat soweto branches are closed. Would people in more affluent places be treated like this. This form of classism need to end because we are paying customers. Your Maponya branch is by thee worst branch. I took my lunch to cone here and I will probably get a warning for being late. Just to collect a credit card I had to be subjected to inhumane treatment.