******** of clients and not honouring insurance ob

Last week Friday I spoke to a guy with the name of Vareesh. I tried to log a claim for a damaged electric fence on my property that forms part of my home security system. The fence was damaged by a neighbour who encroached onto my property with a Backacter and ripped some of the fence apart whille digging foundations for a wall. The fence at the time was part of a R200 000.00 security upgrade. It is a six feet high fence that was damaged. Just to be told i must claim from the neighbour the insurance does not cover this. My schedule does not indicate this exclusion, in fact my insurance cost has nearly doubled per annum and the coverage dropped. This is a **** and once again poor service form Nedbank Insurance as per usual. Why don't you do the decent thing and close your insurance arm if you are this dishonest and useless?????