****med by the accessor

In 2016 and 2017 there was water damage to my property. The first claim was rejected as they said there was no evidence of any water, this is because we cleaned it up. They also said poor workmanship as the tiles lifted up, surely if it was poor workmanship the tiles should of lifted up within the first 5 years of me living there not just after heavy rain!!! they also mentioned no expansion joints, I have never seen expansion joints in a 30 sm lounge before?? I ended up fixing the damages myself. This year in August we experienced heavy rain again and another part of my house was damaged. This time I did not mop the water. Once again the claim was rejected. I think that Nedbank is using the same accossor company because they are just finding every excuse to reject the claims. in this way Nedbank is saving money while ******** their customer whom have to pay these installments every month.

It is very sad to what they are doing to their loyal customers