Savvy(*******) service from nedbank

On the 9th/01/2016 I went to Nedbank festival mall to transfer my funds from just save account to cheque account Normally it takes 24 hours to get funds transferred between the two accounts mentioned above. To my surprise the week went by without any transfer notice on my phone. When I revisited the branch to find out why there was no transfer. I was told that the teller entered the wrong date for the transfer of funds. I explained my financial situation to the both teller that was assisting me and her manager. The response I got was that there is nothing they can do to help me I must just go and wait for the money to be transferred at the date that was captured on the system by the teller. The just save contract I took with nedbank says the funds will be made available in 24hrs period. I am of the view that nedbank violated their own product contract and expect me to suffer the consequences of their mishaps. I am even contemplating closing all my accounts and moving my home loan to another bank.