SAVE YOURSELF AND UNTICK NEDBANK IN YOUR HOMELOAN APPLICATON! THAT IF YOU VALUE YOUR HARD EARNED MONEY, AND DECENT CUSTOMER SERVICE!

WHERE IS A MINUS 5 OR EVEN MINUS 10 NEDBANK HOME-LOANS!? I HAVE A STUPID HOME-LOAN WITH THIS FLIPPEN COMPANY. OF ALL MY DEBITS THEY ARE ALWAYS THE FIRST ONES TO DEBIT THEIR MONEY EVERY MONTH. FOR SOME STRANGE REASON/S, THEY FAILED TO DEBIT ME THIS MONTH BUT FORTUNATELY I HAVE KEPT THEIR MONEY FROM THE DEBIT ORDER DATE TO THIS DAY AS I KNOW THAT ONE WAY OR THE OTHER THEY WILL HAVE TO TAKE THEIR LOAN INSTALLMENT! ; BUT INSTEAD OF THE STUPID BANK TO DEBIT OR CONTACT ME AND LET ME KNOW THEY HAD ISSUES WITH THEIR SYSTEMS OR SOMETHING HENCE THEY DID NOT DEBIT, THEY SEND A STUPID AND ARROGANT MESSAGE INSTRUCTING ME TO RECTIFY THE SITUATION AS IF IT MY FAULT THAT THE INSTALLMENT DID NOT GO THROUGH! AS IF THIS WAS NOT STUPID AND ARROGANT ENOUGH, I CALL IN TO ASK THEM ABOUT THE MESSAGE, AND ABOUT THE REASON WHY THE INSTALLMENT AMOUNT WAS NOT DEBITED, I COME ACCROS PALESA WHO IS AS STUPID AND ARROGANT AS HER EMPLOYER WHO FLIPPEN ARROGANTLY INSISTS THEY SEND THROGH THE DEBIT (I GUESS TO ME) AND IT CAME BACK UNPAID! I TRIED EXPLANING TO HER THAT I REALISED THE DEBIT WAS NOT MADE AS I MENTIONED THEY ARE THE 1ST ONES TO DEBIT, AND I KEPT THE MONEY FOR THE INSTALLMENT DEBIT TO GO THROUGH ANY DAY THEY DECIDED TO , WHICH NEVER HAPPENED UP TO THIS DAY! SHE TELLS ME I SHOULD KNOW WHY THE DEBIT DID NOT GO THROUGH AS SHE DID HER PART! I HAVE AN APP FOR THE MY BANK, I HAVE GOT AN ONLINE BANKING PROFILE, AND IN ADDITION, I HAVE LINKED MY CELLPHONE NUMBER TO MY BANKING WHICH MAKES IT POSSIBLE FOR ME TO RECEIVE NOTIFICATION ON ANY ACTIVITIES TAKING PLACE IN MY ACCOUNT, BUT NON OF THIS FACILITIES INDICATES THAT THE WAS ANY ATTEMPTS TO DEBIT THEIR STUPID HOME LOAN, BUT PALESA STILL INSISTS THE DEBIT BOUNCED! EVEN NOW AS I AM WRITING THIS I HAVE MY BANKING APP OPEN, AND THERE IS ABSOLUTELY NOTHING FROM THEM TO MY ACCOUNT, MEANING THEY FAILED TO DO THEIR JOB OF DEBITING FOR THE INSTALLMENT, AND THEY NOW PUT A BLAME ON ME. THE ARROGANT PALESA ARROGANTLY INSTRUCTS ME TO TRANSFER THE MONEY INTO THE HOME LOAN ACCOUNT, AND UPON QUESTIONING THE INSTURCTION, AS IT IS NOT MY FAULT THAT THEY DID NOT DO THEIR JOB, SHE SAYS TO ME SHE CAN NOT HELP ME AS I AM PERSONALLY ATTACKING HER, AND I BETTER SPEAK TO HER SUPERVISOR, WHICH I WELCOMED, BUT WORSE INSTEAD OF TRANFERING MY CALL TO THE SUPERVSOR, SHE AGAIN SAYS OR QUESTIONS ME “ I WONDER UDLIWA YINI?” (“I WONDER WHAT’S EATING YOU”?, “I WONDER YINI INKINGA YAKHO?” (I WONDER WHAT IS YOUR PROBLEM?”)! THESE WERE SAID TO ME, IN MY EARS BEFORE I WAS LEFT HANGING ON THE TELEPHONE!

WOW, IF THIS IS WHAT YOU CALL SERVICE TO YOUR CLIENTS, I REALLY DO NOT REGRET UNTICKING YOU AND A POTNTIAL FUNDER FOR MY CURRENT PURCHASE, THIS IS AS IF I KNEW YOU SUCK IN YOUR SERVICE!

SO NOW, MORE THAN ANYTHING, I WILL HAVE TO PAY THE INTERESTS INCURRED DUE TO THEIR FAILURE TO DO THEIR JOB, I GUESS YES AS THEY SIMPLY DO NO CARE, AND SUPER RUDE AND ARROGANT! YOUR SERVICE IS NOT JUST POOR, BUT YOUR PEOPLE ARE ALSO AS RUDE!