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Jo S

1 reviews | Active since Feb 2017

13 Jun 2018, 17:08

Sandton Debt Counselling Thanks Susan Bothma For Excellent Service

After more than a month of struggling with a bond inclusion issue, numerous lengthy telephone calls and 53 emails sent, we ended up speaking to Susan Bothma from Nedbank Debt Counselling.

Susan knew exactly what she was doing, and she had empathy. She really cared, which in itself was a great experience. When I called her a day later she knew exactly who I was and told me that the problem was sorted out.

Susan, keep up the A+ class of work you do, I am sure that you are an inspiration to your team and thank you very much for the great service and for caring about clients.

Regards,

Jo Stone Sandton Debt Counselling

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Replies (1)
Nedbank
Nedbank's reply14 Jun 2018, 08:00
Official

Dear Jo

We thank you for your feedback. This is definitely one to share with our teams.

Kind regards

Client Service Support