pT
percia T

1 reviews | Active since Jul 2012

09 Nov 2016, 11:27

Sale of a car.

<p>My husband and I ,we bought a car in Emeraldautosa in Pietermaritzburg. The left mirror was not working and they told us that they will replace it .they also advertised that they have a spare key. they have sent us the spare key with the courier that we have paid for. now they r refusing to refund us the money for the courier. </p> <p>Now that are lying to us about the mirror, I m really disappointed with the service that i have received from nedbank because we laid a complaint in October 6, no-one is giving us answers to our complaint. Nathan Sauls is the one that our query was assigned to him but clearly this guy is not interested in his job. I have sent him emails and he doesn't even bother to response to my emails.</p> <p> </p> <p>I'm really disappointed in his services. Now we must pay for the car that we are not satisfied about. Can someone please intervene in this matter.<br /> </p>

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Replies (3)
Nedbank
Nedbank's reply09 Nov 2016, 11:34
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

pT
percia T's update10 Nov 2016, 12:04
Reviewer Update

Good day

How long does it take to be contact . No one has called me yet.

Nedbank
Nedbank's reply10 Nov 2016, 12:12
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team