AK
Amber K

1 reviews | Active since Aug 2011

03 Sept 2015, 15:21

Salary has disapeared

I had a Nedbank account, i didnt use my account for a few month ( as a few years back i didnt use my account for years and nothing happened) When i needed to use my account i got my manager to transfer my salary to my nedbank account. I went to the ATM and the ATM retained my card. I phoned Nedbank and was told that my account has been closed thats why this happened, i asked what will happen to the salary that was transferred and they said it will bounce back to my companys account. Its been 4 days and still nothing. I phoned nedbank now and no one can help me no one knows where the money is.<br> <br> Their staff is absolutely useless!!!

0
Replies (1)
Nedbank
Nedbank's reply03 Sept 2015, 15:55
Official
Hello amber.k,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team